Amidst the unprecedented flooding that inundated Dubai, the city’s international airport has mounted an impressive recovery, with services on the mend towards “close to normality” within 24 hours, assures Dubai Airports CEO Paul Griffiths.
Nature’s Fury Unleashed
Unprecedented rainfall has wreaked havoc across the United Arab Emirates, disrupting airlines, banks, and transport links, including Dubai International Airport, the world’s busiest airport. Thousands of hapless travelers found themselves stranded in terminals as flights were grounded.
A Quick and Concerted Response
Griffiths commendably stated, “We’ve never seen anything like this,” but expressed optimism that a significant improvement would emerge within the next 24 hours, bringing operations “very close to normality.”
In the wake of the disruptions, Dubai International Airport has been operating on emergency budgets. Food and water have been provisioned to stranded passengers, and retail outlets have resumed normal operations.
Clearing the Backlog, Step by Step
While services gradually resume, some restrictions remain, particularly for arrivals. The airport has implemented a temporary 48-hour limit on the number of inbound flights from midday local time Friday. This prudent measure ensures that every aircraft has an operational stand and facility.
Griffiths is in constant contact with airline management, working to clear the backlog and increase outbound flights. He implores passengers to exercise caution, check flight status with their airlines, and arrive at the airport no earlier than two hours before departure.
Passenger Information Essential
To alleviate airport congestion, Griffiths urges, “We’re asking people not to go to the airport until maximum two hours before their flight departure to give the airport a chance to recover.”
Prioritizing Customer Care
Amidst the operational challenges, Dubai Airports CEO remains focused on customer care. Griffiths asserts, “The most important thing is that we get our customers looked after.”
A Saga of Resilience
Dubai International Airport is a testament to resilience and efficient airport management. Despite the disruptive force of nature, the airport is poised for a swift return to normalcy, prioritizing passenger well-being and seamless operations.
